One person knows the servers
And that person is on vacation, or leaving. Managed services puts the knowledge in writing.
Technology · Systems and security
Managed services and cybersecurity
The systems that already work still need someone watching them. We keep the servers and the applications your company runs on current, and we test whether your security and your backups do what you think they do.
The starting point
This layer is the one nobody looks at until it fails
Servers, access, backups, monitoring. Everything else your company runs sits on top of it, and the usual way to find out its condition is at seven in the morning when something is down.
So we start with an inventory and a list in priority order. You see what is current, what is one version away from trouble, and which backup has never actually been restored.
- 01What is running. Servers, applications and the legacy software still in service.
- 02Who can get in. Access by person and by system, written down and reviewed.
- 03What restores. A backup counts once it has been restored in a test.
Where to go next
What sits inside systems and security
Two services, two pages. Each one says what it covers, when it is the right call and how we run it.
- /01Managed services →Go here if your servers and applications have no owner, or the owner is one person who also has another job. Monitoring, updates, backups and a named engineer to call.
- /02Cybersecurity →For when a customer, an insurer or an auditor starts asking questions you cannot answer yet. Security audit, hardening, restore testing and a plan in priority order.
How it runs
You hear from us before you hear from your users
Monitoring with alerts that reach a person, a monthly report of what was patched and what is still open, and the access in your name throughout.
When companies call us
The four reasons we usually hear first
A security questionnaire landed
From a customer or an insurer. Cybersecurity answers it and fixes what the answers expose.
Backups run and nobody checks
We restore one in a test, so you find out now rather than on the day it matters.
The manual work is the real cost
Then the answer is not more monitoring. Start with process automation.
The other two
The rest of technology
Our eight technology services sit in three groups. These are the other two.
Next step
What is holding your systems together right now?
Tell us what you have running and what worries you: downtime, backups, access, or the questionnaire sitting on your desk. We reply within one to two business days to set up a first call, and from there we map where to start.
Let’s talk about your project