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Industries · Automotive

Software for dealerships and the shops that keep cars running

A dealership is two businesses in one building. Sales runs on inventory and listings, service runs on repair orders and bay hours, and the same customer shows up in both without either side knowing. We build the software that joins them and connect it to the DMS you already run.

Let’s talk about your project See what we build
Where it leaks

The work you lose is work you already earned

None of these are about getting more traffic through the door. They are about the traffic that came through it last month.

01

Declined work disappears

The inspection found four items, the customer approved two. The other two were real, they were written down, and nobody follows up because following up is a manual list nobody owns.

02

Inventory and the listings disagree

A unit sold Saturday and is still live on three listing sites Tuesday. Photos, pricing and the reconditioning status each get updated in a different place by a different person.

03

The service lane runs on the phone

Status updates, estimate approvals and pickup times all go through one advisor holding two handsets. The customer calls because there is no other way to find out.

04

Parts and bays are planned separately

A job is booked for Thursday and the part arrives Friday. The car occupies a lift, the technician moves to something else, and the hour billed is lower than the hour available.

STRADA DEV · Software

What we build for dealers and shops

STRADA DEV is our software division. We work in phases, and we scope against what your DMS actually allows before anything is promised.

  1. /01Custom software development Online service scheduling that respects real bay and technician capacity, a customer page showing the repair order as it progresses, and a reconditioning board for units in the pipeline.
  2. /02Systems integration One vehicle record per VIN feeding your site and your listing partners, and repair orders flowing between the DMS, the parts system and whatever your shop uses for estimates.
  3. /03Process automation Declined work that comes back as a scheduled reminder, service intervals tracked per vehicle, and a text when the car is ready instead of a call that goes to voicemail.
  4. /04Mobile app development A tablet inspection a technician finishes at the car, with photos and a short video attached, so the estimate the customer approves is one they can see.
What is different here

The scope is set by what your DMS lets out

In most industries the question is what to build. Here the first question is what your core system will share, and the answer decides everything after it.

  • 01We check it first. Before any screen gets designed we establish what your DMS and your shop system expose, on what terms, and at what refresh. That goes in the scope document.
  • 02Where access is limited. There is almost always a route: a certified data channel, a scheduled export, or a layer that holds the fields you need on your own side. We tell you which one applies and what it costs you in freshness.
  • 03Multiple rooftops. Group reporting means one customer and one vehicle history across stores, even where each rooftop keeps its own instance and its own pricing.
  • 04Compliance stays in view. Customer consent for texts, who can see a credit decision, how long a record is kept. These get designed in, because adding them to a live system is the expensive version.
Mapping which fields a dealer management system shares before an integration is scoped
FAQ

What general managers ask first

Let’s talk about your project

That is the first thing we confirm, with your vendor contract in front of us, and it is the part of the scope we will not guess at. Some systems publish an interface, some require a data agreement, some give you a scheduled file. All three can carry a project, with different refresh rates. You get the answer in writing before you commit to a build.

Most stores do, and the problem is usually overlap rather than gaps. We map what each tool actually owns, point out the three that are billing you for the same field, and build only the piece that nobody covers. Where a product you already pay for does the job, that is the recommendation.

They use what saves them a phone call. An inspection they finish at the car beats one they type up later, and a status page cuts the calls an advisor fields all morning. We spend time in the lane before we design anything, and we roll out to one bay first.

Then the weight shifts. Scheduling, estimate approval, parts ordering and bringing customers back for the work they postponed carry most of the value, and there is no inventory feed to worry about. The build is smaller, and it starts in the same place: following one repair order end to end.

Next step

How many approved jobs are waiting on a part right now?

Tell us how many rooftops or bays you run, what your DMS is and where your advisors spend the morning. We reply within one to two business days to set up a first call, and from there we map the route for your project.

Let’s talk about your project