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Industries · Multi-location and franchise

Software for brands running the same business in fifty places

Corporate needs every location to report the same way. Every location has a reason it works differently, and some of them you do not own. We build the system that holds both: one place for the standard, room for the exception, and numbers that arrive without anyone sending an email to ask.

Let’s talk about your project See what we build
Where it breaks

What stops working around unit twelve

Up to about a dozen locations, a spreadsheet and a group thread hold the whole operation together. Past that, the same approach quietly stops scaling.

01

Reporting is collected by hand

Someone at corporate emails fifty operators, chases the eleven who did not reply, and assembles a workbook. By the time it is clean, the week it describes is over.

02

Every unit has its own version

A location changed a price, dropped an item or kept the old process, for a reason that made sense locally. Nobody at the center knows which fifteen units did it.

03

Opening a location is a group chat

Permits, equipment, hiring, onboarding, the system accounts, the first order. The checklist exists in one person’s head and it gets rebuilt from scratch every time.

04

Standards are audited on paper

A field consultant visits, scores the unit, writes it up and emails the file. The pattern across all fifty visits is in fifty files, so nobody reads it as a pattern.

What is different here

The build is easy. The line is the hard part

Every project in this industry comes down to one question, and it is a business question before it is a technical one: what does the center decide, and what does the location decide. We get that written down before we design anything.

  • 01Central by default, local by exception. One catalog, one process, one set of prices, with overrides that are explicit and visible. An exception is a record, not a workaround.
  • 02You do not own every unit. A franchisee runs their own business. They will adopt a system that gives them something back, and resist one that only reports upward. We design the operator’s view first for that reason.
  • 03Who sees what. A multi-unit operator sees their units. A field consultant sees their region. Corporate sees everything. That permission model goes in at the start.
  • 04Rollout is a feature. Fifty locations do not go live on a Monday. We build for a pilot group, then a region, with the old way still running until the new one has earned the switch.
Working out which decisions sit with corporate and which sit with each location before a build starts
STRADA DEV · Software

What we build for multi-unit brands

STRADA DEV is our software division. Scope, price and schedule go in writing before each phase. Each service has its own page.

  1. /01Custom software development An operator portal with the unit’s own numbers, the standards checklist, approval requests and the opening plan. One catalog with per-location overrides behind it.
  2. /02Systems integration Sales from every location arriving on their own, including the units on a different point of sale, so royalty and performance reporting stops depending on who replies.
  3. /03Process automation The opening checklist that assigns its own tasks and chases them, reminders for expiring documents, and an alert when a unit drifts outside the range you set.
  4. /04Managed services Monitoring, backups with tested restores and a named owner for incidents on a system that fifty locations open every morning across four time zones.
FAQ

What franchise teams ask first

Let’s talk about your project

That is the usual starting point, and it does not have to be fixed before you get reporting. We normalize what each system gives us into one set of figures and agree the definitions up front, because two systems calling different things a discount is what makes a report arguable. The detail is on the systems integration page.

By building something they want to open. An operator who can see their own labor against their own sales, submit a request without an email chain and see where their opening stands has a reason to log in. The reporting corporate wants then arrives as a side effect of work the operator was doing anyway.

That is how we would do it even if you asked for all of them. A pilot group of three to five units, chosen with you, including one that is awkward on purpose. What that group finds changes the build, and it is far cheaper to find it there than across the whole system.

Then the permission model carries most of the weight, since the same screen has to show one operator their four units and your regional director forty. We model the ownership structure as data instead of hard-coding it, which also means a sale or a new area agreement is a change of record rather than a change of software.

Next step

How long does it take to see last week across every location?

Tell us how many units you have, how many you own, what systems they run and which report somebody assembles by hand. We reply within one to two business days to set up a first call, and from there we map the route for your project.

Let’s talk about your project