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Industries · Hospitality

Restaurant and hotel software built around the shift

Your business is run in shifts and reported in months. By the time a monthly number shows that labor ran high or a station ran out, eighty shifts have already happened. We build the software that puts the shift in front of the manager who can still change it, using the systems you already run.

Let’s talk about your project See what we build
What is different here

Nobody in this building sits at a computer

A general manager works the floor. A chef works the line. Any screen they have to go to an office to open is a screen they will open once a week, which is the same as never.

  • 01Phone first, genuinely. Not a desktop layout squeezed down. Big targets, one decision per screen, readable with a tray in the other hand.
  • 02Built for turnover. A new hire gets trained during a shift by someone who is busy. If the tool needs a manual it will not survive the summer.
  • 03Seasonality is the baseline. A slow Tuesday in February and a full house on a holiday weekend need the same tool to behave. We design for the busy one.
  • 04It keeps working when the internet does not. Service continues through an outage, so capture happens locally and syncs when the connection returns.
A manager checking shift numbers on the floor rather than in an office
Where the shift leaks

A manager hears about this a shift too late

Each one is already recorded somewhere. The problem is the time it takes to reach the person on the floor.

01

The tablet farm

Three delivery platforms on three tablets, each with its own menu, its own pricing and its own idea of what is available. Somebody retypes the orders into the point of sale, and that somebody is on the line.

02

Labor is set before the covers are known

The schedule gets written a week out from last year and a guess. Reservations, the weather and a game downtown all say something different, and none of them reach the schedule.

03

Two guests who are one guest

The reservation has their name, the point of sale has their card, the booking channel has their email. Nobody at the host stand knows this is their fourth visit this month.

04

Prep, waste and the 86 list

What ran out last night, what got thrown away and what the line is already low on. Written on a clipboard, read by nobody, and rebuilt from memory before the next shift.

STRADA DEV · Software

What we build for restaurants and hotels

STRADA DEV is our software division. We keep your point of sale and your booking system where they are and build around them. Each service has its own page.

  1. /01Systems integration Delivery platforms, the point of sale, the booking system and the property management system sharing one menu, one availability and one guest record. The tablets come off the counter.
  2. /02Custom software development A shift view a manager reads on a phone: sales against plan, labor as it runs, covers booked, what is 86’d. Plus the housekeeping or prep board your operation actually uses.
  3. /03Process automation Supplier ordering built from what sold, confirmations and reminders that cut no-shows, and the daily close that assembles itself instead of waiting on a spreadsheet at midnight.
  4. /04Mobile app development The app your staff opens between tables: shift swaps, line checks, temperature logs, maintenance tickets with a photo. It works offline, because service does.
FAQ

What operators ask before we start

Let’s talk about your project

No. Changing it mid-season is the most expensive thing an operator can do, and it is rarely the problem. We connect to what you run and build the part it does not cover. What sets the scope is which of your systems will share data and how often, and we confirm that first. More on systems integration.

That depends on what each platform allows on your plan, and it is worth checking before anything else because the saving is immediate. Where a platform supports direct order injection, orders land in the point of sale and the menu is managed in one place. Where it does not, the menu and the availability still update from a single source, so one person edits one place.

Common, and it is a design decision rather than a complication: one catalog with per-location overrides, so a regional price or a seasonal item changes in one place and only where it should. That is the same pattern we use for groups and franchises on the multi-location page.

The code and the documentation are yours, in your repository, so another team can pick it up. If you would rather not staff that, we run it: monitoring, backups with tested restores, updates and a named owner for incidents. That is the managed services page.

Next step

What does your manager wish they knew at four in the afternoon?

Tell us how many locations you run, what your point of sale and booking system are, and which number you only see at month end. We reply within one to two business days to set up a first call, and from there we map the route for your project.

Let’s talk about your project